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Privacy Policy

Privacy Policy

This Privacy Policy explains how Lens & Light processes personal data in connection with its website, enquiries, bookings, and photography services. It applies to information handled for product photography projects, including planning, production, proof review, file delivery, and related administration.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Processing purpose

How We Use Information

We use personal data to respond to enquiries, assess project scope, prepare quotes, plan product delivery and studio or location sessions, manage bookings, communicate about shot lists and approvals, produce and deliver edited files, process payments, maintain records, and meet legal or operational requirements. We may also use limited technical data to keep the site secure and functioning properly.

Processing is limited to purposes connected with the website and photography services.
Sharing partners

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, file delivery, payment processing, analytics, or administrative functions. These parties are expected to use the information only for the services they provide and to handle it with appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their role.
Legal basis

Legal Disclosure

We may disclose personal data if required to comply with legal obligations, lawful requests, or to protect our rights, property, clients, or operations. We may also share information where disclosure is necessary to investigate fraud, security incidents, or misuse of the site.

Disclosure may be required where law, court process, or regulatory duty applies.
01

Information We Collect

We may collect contact details, enquiry details, project information, booking preferences, payment-related records, communication history, and technical data such as device and usage information. Where a client provides product references, shot lists, delivery instructions, or usage notes, we process that information to manage the assignment and deliver the requested service.

The categories of data collected depend on how a person interacts with the site and booking process.
02

Sources of Information

We collect personal data from enquiry forms, email or phone communications, planning calls, booking and payment steps, proof gallery review, file delivery interactions, and basic website analytics or cookie-based tools. We may also receive information from a client’s authorised representative when they arrange a project on the client’s behalf.

Some information is provided directly, while other information is created during normal site and service use.
03

Cookies We Use

The site may use session cookies, persistent cookies, and similar technologies. These may support core site functions, maintain form or preference settings, and help us understand traffic patterns and page performance. We do not use cookies to collect more information than is needed for these purposes.

Cookie use is kept to standard website functions and basic measurement.
04

Cookie Controls

We use cookie controls to support site operation, remember basic preferences, and understand how the site is used. Users can manage cookies through their browser settings, and some browser tools allow cookies to be blocked or deleted. Limiting cookies may affect site functionality or the availability of certain features.

Browser settings and device controls can usually limit non-essential cookies.

Contact Details

Email contact
team@junglevesseligloo.digital
Telephone contact
+27 71 318 8141
Postal address
20 Archimedes Street, Kramerville, Sandton, 2090
Privacy enquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page

Subject to applicable law, individuals may request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer justified. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.

Available rights depend on the nature of the data and the reason it is held.

To protect privacy, we may ask for enough information to confirm the requester’s identity and the scope of the request. We will assess each request in line with applicable law and respond within a reasonable period.

Requests are handled after reasonable verification of identity and authority.

Personal data is retained for the period needed to manage enquiries, complete projects, maintain business records, and meet legal, accounting, or dispute-handling obligations. When data is no longer required, it is deleted, anonymised, or archived in a limited form where retention is still necessary.

We keep information only for as long as it is needed for the relevant purpose.

If we make material changes, we will update the policy on the site and may provide an additional notice where appropriate. The version in effect is the one published at the time of use, unless a later version states otherwise.

We review this policy when our practices or legal obligations change.